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Dr. and Mrs. Imad Nouneh

3 years ago

They were nice until i signed the lease papers the...

They were nice until i signed the lease papers then they started giving me the run around. I leased a $52,000 SUV. They promised to give me 2 $10 coffee cups. Then said i have to give them a good review to get the cups. Even after i gave them the review, they still wouldn't give me the cups.

It is not about the stupid cups but that is not how you treat your customers if you want them to keep dealing with you.
The sad part, it was the manager who did that. the sales person was much nicer. what a great role model for your employees.
I should have stayed with BMW. They treat you very well no matter what.

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