Brett Cornelius

Review of Cole Chevrolet

All I can say is Excellent Service! Service depar...

All I can say is Excellent Service! Service department and Diesel Mechanic were extremely helpful and took care of us in every aspect. We were on a road trip from Utah and shortly after reaching Idaho we had to make an emergency stop short of Pocatello. We tried calling a few local garages but could not find one that would work us in NOW. On the advice from a local tow company we tried Cole's and they were extremely helpful and worked us in as soon as we could get our truck there. Once there they got us in a bay within 10 min and started digging into our issue. The service manager (Darrel) was great, he worked with our previous garage to understand what work had been done and even coordinated our options with our third party warranty company. As you can imagine we had to stay in their lobby a while and they gave us updates every 30-40 min. They offered free rental loaner to get some dinner. I was very impressed with the friendly attitude of the entire staff. I do not live in Idaho but I will consider driving there for my next purchase. -bg