The technician was horrible, he was late every tim...

The technician was horrible, he was late every time he came. My refrigerator didn't work the second time he came back so he had to come back again and boi did he complaint, even do my guy was kinda upset about the fridge being out for 1 1/2 week so he was complaining to the technician. But then the technician started telling us we don't appreciate him, he have to do all this running around and he's not perfect and so on, and all I want was my fridge fixed. He is unprofessional and act like he do not like his job.