Called and told them I would come in early in the ...

Called and told them I would come in early in the morning next day after my reservation. I was promised that my room would be reserved and ready for me in the morning... Nope, that wasn't the fact, when I got there I had to wait to get the room I already paid for. Ahh well, I'll plan better next time so I don't get in this situation again, anyway the stay was absolutely fine. Good hotel.