3 years ago

NEVER AGAIN WILL I SHOP AT HOBBY LOBBY!

NEVER AGAIN WILL I SHOP AT HOBBY LOBBY!
I was in the Hobby Lobby in Maryville TN.
I had a return of a pk of candles that cost 3.99, they were in a store bag in my purse. I was looking for stuff for 3.99 or so. I got a paint set and a plastic container for my granddaughter. I also walk around looked at news items since I hadn't been there for a month. When I went to check out, I pulled the bag out of my purse and told cashier I wanted to exchange the candles for these items. She said they needed to know if they carry them still and she called Manger he left to check. After awhile I said I would go help him find them. I didn't see him but brought back another pack. Over her walkie he asked if she had done the exchange. She said she needed some numbers, he said he was no his way. He finally showed back up and pulled me aside and ask if I had brought them with and pretty much accused me of stealing 3.99 candle. Why would i steal 3.99 candle he said you would be surprised what people steal. Of course I was very upset, how dare this person humiliate me, there people all round. I told him to ask the cashier, she said "I can't really say" as the empty bag was on the counter. He said he would do it this time. I asked for GM name and his I didn't get GM name and only got Co mangager Nick and a 1800 number which was customer service which was closed. I said I would never come back and why would i steal 3.99 when I had a hundred in cash in my wallet.
I want a writen apology from this manager nothing less!

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