I've been ordering parts from Rockauto a lot over ...

I've been ordering parts from Rockauto a lot over last few years and every delivery was made via FedEx with no issue. For some reason the warehouse that shipped my last order decided to use a different carrier and one part on my order wasn't delivered because the postal service is retarded. Which is why i don't purchase items from companies who use them for delivery. Sad rockauto is willing to lose a customer over a carrier selection change then charge me for the failed delivery. Never again will I order a part from rockauto.