The women who work there barely speak English. I h...

The women who work there barely speak English. I had one women tell me that she didn't want to drive to Woburn for my appointment once, we had a heated discussion and her supervisor made her go to Woburn. These women don't know how to use computers at all or answer telephones. I actually miss having my voucher in Boston...I wonder how to complain to the state about them? My old case worker English was horrible but she was polite and understood that I work full time office hours. I HATE this place.