Clay Morgan

Review of Animal Emergency Clinic of Nor...

If I could give a ZERO star I would. These people ...

If I could give a ZERO star I would. These people dont care. All they want is a dime. We took our pup to them because he couldnt sit or walk. We got there and they found nothing wrong. Dr. Eaves explained to us that she examined our pet and could.not find any negative signs. Which I totally understand because at that point , our pet was acting normal. She stated if symptoms continue in the next 8 hours, bring him back and we can do some xrays and bloodwork and we WOULD NOT be charged another exam fee. We left and 20 mins later our pet started acting strange again. We emailed and Dr.Eaves said we were welcome to bring him back. We get there , again 20 mins, and they tell us its ANOTHER exam fee. They said Dr.Eaves sent the email to us and then left and another Dr.was on duty. Then explained we would be responsible for ANOTHER exam fee. I questioned this and the pet nurse stated WELL DR.EAVES ISNT HERE AND THIS IS ANOTHER DR. I was very angry at this point. They should have told us before we left the first time the Dr was leaving with 30 mins. They should have honored the no additional exam agreement. There is more to this issue but I'll leave it here. I hope another service opens in the NWA area. These people play on pet owners emotions and then sneak.in the dollar snatching tactic. I will spread my experience all over social media . ..