I'm sure Bideawee is a great no kill shelter. I di...

I'm sure Bideawee is a great no kill shelter. I didn't personally get my dog there, but I respect what they do. This review is for their animal hospital. First off their fees are astronomical, which is to be expected in NY, but the ASPCA animal hospital has much better rates and people. The people at Bideawee are incredibly rude. I questioned a charge they incurred on a follow up appointment. A charge of $45! And not only did the front desk receptionist lie to my face when she told me she would get the doctor, but instead of explaining to me why they incurred the fee they said "it wasn't worth arguing." Such a dismissive and rude way to treat the people who are giving you business. For a doctor or manager not to come out and talk is incredibly rude. I equate it to a pediatrician refusing to clear something up with a parent. If you want to be charged through the roof and then dismissed if you have any questions about your bill by all means go to Bideawee.