Ozzy Kunnu Review of KU DÉ TA Singapore
5 Stars for Food
5 Stars for Food
3 Stars for Service and Hospitality
Ce La Vi (not to.get confused with a bar on the same floor) was chosen to celebrate Oswald's birthday. One of the primary reason, other than food, was the view that this restaurant has to offer from the 57th floor.
After booking much in advance and making a special request of providing an outdoor dinner table , they tried to convince us to sit inside because "apparently they did not have any tables outside". After requesting them to try since we were staying with Marina Bay Sands, they managed to give us one, and to our surprise, almost all the tables were empty. Just to give them the benefit of a doubt we thought "they were booked for later hours" but 1 hour through the meal, and still the tables were empty...And then it rained.
Almost all the guests on other tables managed to get the table inside the restaurant, including a group of 3 on the table for 6 but we were asked to wait for 20 minutes as the tables (empty) available were for 4 or more guests.
Thereafter, realising that I had forgotten my mobile on the outside table i requested the attendant taking care of us to help me with an umbrella so that I can go and grab it, but he was apparently "Too Busy" but not busy enough to fetch a lady's purse that was outside on her table.
After we were made to sit an attendant with snobbish attitude came to our table to take.the orders, guess what? We asked him to get the menu first, and he left to grab one and took almost 20 minutes to come. Thereafter, rudely, told me to order everything at one go or it might take some time for the next order since they have to take care of all the customers seated inside including those who were shifted inside.
Wow! A fine dinner that has separate staff to.attend to.the guests seating out were not enough to take care of all the guest, together with the team working indoors. A Fine Dine does not know how to cater and treat their every customer, equally.
And thus, even though we had amazing food and a nice view of Gardens by the Bay we refuse to give a detailed review.
Thanks for making this dinner a memorable one for all the wrong reasons.
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