Our nonprofit had massive delays, proofs lost, wro...

Our nonprofit had massive delays, proofs lost, wrong proofs delivered, damaged calendars, etc etc etc . I spent 40 minutes waiting on chat and no one responded. Then could not reach them for FOUR hours, left a message and the never called back. I have had to call so many times and been on hold for so long that the combined total on hold is over 8 hours. A partial refund was provided, however, it was not near enough to cover the frustration and delays we experienced working with this company. I don't know what happened to this company for it to go downhill s badly. After over a decade of working with printplace. will not be using them again.