jess steve Review of TDCanadaTrust
Terrible. Was paying some bills there once and the...
Terrible. Was paying some bills there once and the teller told me I had OVER PAID a credit card account that I never activated. She showed be my chequibg account where supposedly I had taken almost $2k out of my checking and put it onto a credit card that was never activated. I have NEVER over paid. And said how can someone even do that if I never activated the card? I was livid went home went over all my finances and called TD customer service. After about 30 min with the customer service rep she said you need to go to the bank in person, with id, demand an investigation BECAUSE SOMEONE WHO WORKED FOR TD BANK MOVED UR FUNDS. It has nothing to do with the credit card company. I went there told the Teller, a manager was called in who looked at the computer, he put that $ back into my account right away and appologized and said they will look into it. To this day I don't know who in TD moved that $. Lesson learned always go over ur spending and know that sone1 may be spending it for you. I do believe that 2k would eventually be taken if I didn't check it. I believe that credit card was used because I didn't activate it at all for over 3 years. Who ever took it thought it would remain unchecked. Who ever moved the $ could have worked from any TD location, as theft can be done electronically. It should be noted that I have only used this location for the last 5 years

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