We checked in at 12:05 on 2/1/2020. We were given...

We checked in at 12:05 on 2/1/2020. We were given a room and went up however, the heater was blowing cold air not hot. We turned up the thermostat before crawling into bed hoping it helped. An hour later still freezing calling the front desk. They offered to move us (mind u we were unpacked and in bed) because no one was there to fix the heat at that hour. We ended up turning off the thermostat so that it was at least not blowing cold air. At about 8 am we kept hearing pounding over and over, turns out they were remodeling several rooms near our room. I called to speak to someone about this today 2/3/2020 and they said "they were sorry." No compensation no reduced rate etc. Wont stay here again in the future.