W

For anyone that wants to send their vehicle to Glo...

For anyone that wants to send their vehicle to Global Transmission Services in either Blacktown or Liverpool. DONT DO IT!!!!! Probably the worst customer service experience & knowledge from a workshop I have ever experienced!!

Unless, you want to take it to this workshop to only find out later, they sent it to a completely other company to do the work for your car then they just charged more on top for the work & most of all you had NO IDEA were in Syd your car was!! Yep that's what happened to me as well as the below...

I took my sports car to them to just check what was wrong with it and diagnose the issue so I knew what to do and how much it would cost. Most places would take about 1 day or max 2 days to come back to their customers with what the issue is especially after advising they had room to work on the car that day and have scheduled it in. So 1 week later after I dropped my car off, I had to ring them every single day to get an update, but they never called me.
I would get dumb excuses like "ohh were just waiting for a part to come in" or "were just waiting to get the oil to come" when it didn't even need new oil??? And the error that's coming up on the vehicle doesn't have anything to do with the oil.. After we said that the response was "ohh its worth a shot"??? so they take guesses with people's car and then try charge me for it !!! I then told them not to do that and that I wouldn't pay for it as it doesn't need any new oil it was just changed a few wks ago.

After the weekend so the 2nd week my car was there, they sent it to their Liverpool shop, and they said they could fix it, every day new excuses as to why they haven't started, then after having my car for another 2 wks, so now its been there for 3 wks all up they turn around to me and say " Ohh we don't know how to fix it as we don't have the required equipment so u will need to send it to someone else & couldn't even of figured that out within the 3 wks. "They call themselves Transmission specialists !!!!

They also tried having the nerve to charge me up the towing fee's to send it somewhere else, cause there btwn workshop sent it to Liverpool and that was further from my house. So I had to argue with them to literally pay for it cause they look it out of the workshop I sent it to!! Even the courtesy that they have has my car for over 3wks just sitting there cause they didn't do anything about it !!!

If anyone loves there car as much as I love my car, you don't want to send your car to these workshops!!!! And even if you don't love your car that much, its the vehicle that you need in your every day life and I'm sure no one wants to be given the run around for weeks and get ripped off with unnecessary costs that your vehicle didn't even need.

All sports cars deserve better & paying customers deserve better !!!

Comments:

No comments