Ben Richards

Review of The Waterworks

A pipe burst in our home during a stretch of cold ...

A pipe burst in our home during a stretch of cold days and damaged one of our ceilings. Many people in our area needed plumbing assistance due to the weather, so we had a difficult time finding a company that would be able to help us on the same day - one company said it would take at least two weeks, another was able to schedule someone for the next day (that company's customer support also mentioned that there was no way we'd be able to find plumbers who would be able to come that day due to the activity in the area).

We called Waterworks at about 9:30am, and a technician was able to come to our house by 10:30am. Our pipe was fixed and our water was running again by 11:30am.

Later in the day we identified more damage caused by the weather, and Waterworks was able to schedule another visit for us first thing in the morning the next day, which resolved the additional damage.

So - in less than 24 hours, Waterworks was able to schedule two visits to our home and completely resolve our issues. If we had gone with another company, we likely still wouldn't even have running water at the time I'm writing this review.

We'll definitely contact Waterworks in the future when we have plumbing issues. Thanks!