M

M Wang

4 years ago

The staff sound friendly on the phone, and helpful...

The staff sound friendly on the phone, and helpful when I call for pricing and quote. Couple weeks later I needed few sheets of cards that require lamination, and I decided to go there for the service. I got there just after 4 pm and having a difficulty finding the shop because it was located at the back of the building. I went inside and I think he the owner of the shop greed me. I told him what I needed and he basically tell me to come back next day because the laminate machine was not tune on and needed 15 minutes to warm up. I was willing to wait. But he refused to do the work because is minimum or small job or he closing the shop at 5 pm, and is not worth his time. I decided to go to Staples and have my printing and lamination done there. At Staples the staff was very friendly and helpful too. Since then I have gone to Staples for all my services or printing there. I will not go KKP again!

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