I have stayed with many 5 star hotels like Taj ,Ma...

I have stayed with many 5 star hotels like Taj ,Marriott , ITC , Radisson couple of times . J have heard a lot about Four Points By Sheraton group . But to my surprise it was not at all up to the mark . I always book suite room as my daughter is less than 2 years , so that we can make her sleep in one room and we couple can enjoy some television and talk in other room . In dining area or lobby area there is no phone . You have to walk all the way to your bed side to call them or recieve call . Food was not at all good and servie is very very very slow . I asked for raw vegetables for my daughter as I have steamer that I carry always to steam them . Even that was send in 25 minutes . Suite room size is quite small and furniture and couch is also not that comfortable . And only washroom in suite room so your spouse have to wait . In all and all I didn't felt like 5 star stay anyhow . Disappointed