Nathan Cowan

Review of Benzel-Busch Motor Car Corp.

I live in Houston, TX and was looking for a 2009 C...

I live in Houston, TX and was looking for a 2009 CLK550 Certified Pre-owned. This car is pretty hard to find so off the mbusa website I found Benzel Busch. Buying a car is stressful enough, imagine buying one over 1,000 miles away. But Scott Raymond at Benzel Busch made the process extremely easy and was very opened and honest with any "flaws" with the car (there was a tiny rock chip mark which he had fixed before sending my way). Within 30 minutes of our phone conversation, he sent me a dozen or so high resolution photos (he went out and took them) to give me a better idea of how the car looked (since the websites generally have lower res images).

He was very fair in dealing with me, negotiating the price, and even set up transport to Houston for me. I had never transported a car and started getting overwhelmed with finding a reputable transport company, so I took Scott on his offer to use the guys they use and did not regret that decision one bit. Like I said I bought the car pretty much sight unseen (at least in person) and was extremely nervous. When my car showed up a few days after signing the papers, the car showed up in perfect condition.

THe main reason I picked Benzel Busch over a few other dealers selling this car was because of Scott's professionalism and friendliness. This car was pretty loaded but missing one "feature" I wanted that another dealer had - but because I felt really comfortable with Scott and he went the extra mile to make me feel comfortable buying this car from the other side of the country, I decided to stick with Benzel Busch and make the purchase. I felt like I got a fair deal on the car, probably a great deal. I feel so comfortable that I'll probably buy my next one with this dealer. I only wish these guys were in Houston.