emma mattson

Review of Split rock resort

I do not review anything, but I feel I need to war...

I do not review anything, but I feel I need to warn people about this. This place is far from being a resort, it is more of a motel IF THAT. It is 100% a scam and you should find literally anywhere else to stay. When we got there our room key wouldn't work and we couldn't contact the main office because their phone doesn't work (they have a phone on their desk but claimed it didn't work and wouldn't give me another number to contact.) So, we had to drive back to the main office 2 more times because the key still wouldn't work. We were late to catch our train because of this and our whole first day was spent dealing with them and the key situation. It took us more than an hour to even get into our room and then security told us to wait and he would bring us a working key. He never came back. I emailed guest experiences afterwards and they basically told me it was MY OWN FAULT for missing my train and that I could've just left if I wanted to... Besides the disorganization, the fireplaces in the rooms do not work, the bath drains itself while you're in it, and it is generally all very old. The website makes it look and sound a lot better than it is.