William Middelaer

Review of Grossman Chevrolet Nissan

I had a great experience buying my new Tahoe from ...

I had a great experience buying my new Tahoe from Grossman Chevrolet. Everyone I dealt with was pleasant, professional and each was interested in working out a deal with which I would be happy.

A special shout out to (checking my email to get her title correct) Business Development Manager Shelby Threloff. Shelby was the first point of contact since I came in as an internet customer, reaching out through the dealer's website with some questions. She answered my questions quickly and accurately, and didn't play any games like folks that I'd dealt with at so many dealers. She isn't a "salesperson" in the traditional sense of being the person who takes you through the whole process, but she remained a central point of contact for getting my deal done.

Thanks also go to the sales manager Michael Vicino who took a very open book approach in our dealings, and even though I wasn't fully committed, he burned a special incentive to make sure I would have a shot at all available incentives when I finally made up my mind.

Bobby and Pam, the sales folks who split my deal, did a great job going over my beautifully-prepped-for-delivery Tahoe. Asher, the business manager who processed the transaction, was delightful to deal with. Both quick and efficient, he was able to meet my competitive quote on financing and aftermarket options I wanted.

I have to say that after I committed to buying from Grossman I only then took a look at its online reviews. I almost got cold feet, but then I noticed that none of the folks mentioned in the bad reviews appeared to work there anymore.

I didn't get a chance to meet Linda Grossman, but from everything I saw and experienced it appears that she is doing a great job running Grossman Chevy.