Chris Trummell

Review of PLUME DIRECT

Very nice people, but...I tried making several req...

Very nice people, but...I tried making several requests over the past few months from adjusting the contact info on the front page of my site, to getting pictures in my gallery that Plum uploaded sideways or upside down, to adding language in my website statement or about page and was told either it would be taken care of or that was how it needed to stay. I decided to cancel my subscription now rebranding to Olly Olly before the new year holiday and my monthly fee was charged on the 2nd but did not speak to anyone verbally per the contract until the 4th. I was told they will not refund any money since I was 2 days late after the fee was charged over the new year holiday. I basically had a website built from Plum now Olly Olly from September 2020 to December 2020 for $2000 which generated me nothing but a bunch of sales calls from other marketing firms. Pretty disappointed as the seemed very professional and easy to talk to. Maybe my account wasn't big enough to be bothered with any of my requests, which is probably why there was no fight in letting me go. This is the first review I have posted and I am a pretty easy going guy with a small electrical contracting company. Maybe they are a fit for some people...