Eric LamReview ofAll Phase Business Services
CHECK PHOTOS FOR PROOF. This business cold called ...
CHECK PHOTOS FOR PROOF. This business cold called me asking about a recall of veriphone thermal paper. Well a recall is a recall and the company would replace at defective product at NO CHARGE. Well, since my business does not use paper receipts anymore, we did not order nor authorize a shipment of the paper. I can get a pack of 10 rolls for $20 at staples so why would I pay $10.95 for a SINGLE ROLL? They also charged $29.95 for shipping a light 3lb box and $29.87 for HANDLING A 8"X6"X4" BOX. You're kidding me. So I called back saying they made a mistake, told me there is a recall and well a recall means it should be replaced for free. Well, wanted me to pay the invoice. Woman on the phone told me that she has an audio recording of the call saying I authorized it. Well I told them to pull it up, put me on hold for 5 mins, well guess what, she couldn't find it. CALL THEIR BLUFF. At last, they finally caved in told me to return the products but AT MY OWN EXPENSE. Finally they sent me a return postage they paid for. Before you even consider buying anything from them, better check amazon or your local stores. Claimed that they have been open for 30 years with no problems. NO WEBSITE TOO AFTER 30 YEARS

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