I contacted the claim department right after the i...

I contacted the claim department right after the incident and had the car in the shop within an hour. Kalie contacted me with a claim number later the same day. Kalie accepted the claim amount after contacting the shop. I had the check for the amount- less the deductible, 2 days later. The shop had my car repaired a week after it happened, during the Christmas holiday! I appreciated how fast everything was handled.