Remco Berkhof

Review of Van Wanrooij keuken, badkamer ...

Van Wanrooij is a very rigid company that is not c...

Van Wanrooij is a very rigid company that is not customer-oriented at all. The showroom is beautiful and the lunch you get is delicious, but you don't come for that.

There are a large number of failed salesmen who want you to sort things out as quickly as possible and have them sign for an assignment. Don't fall for it, take your time and don't make a direct decision. That speed is also influenced by the deadlines they set in the construction project.

The kitchen check that you get is of course a cigar from your own box, because you really paid for it yourself when you bought your house. However, they want to make you believe otherwise. Well van Wanrooij is really not Sinterklaas.

The kitchen check can really and only be used when purchasing a complete kitchen. This smacks of tying, if you don't take it off you have lost your money. It is also impossible to spend the check in any other way.

So think carefully and orient yourself well before you work with them!

"Owner response 3 days ago
Dear Remco, sorry to read your disappointment. The kitchen check is indeed not a Sinterklaas gift, but is part of your home. The conditions are known and part of the purchase contractor agreement. Of course you are free to purchase the kitchen elsewhere, whatever you have chosen. If we can still help you with something, we would like to hear this. "

The conditions are indeed known and written in such a way on this point that only van Wanrooij benefits from them. The buyer cannot say I want to have that paragraph deleted or changed.

Van Wanrooij would be better off lowering house prices with the price of the kitchen check and leaving customers free to choose where to buy the kitchen, but that does not fit into Wanrooij's earnings model! You now also have that freedom, but that will cost you the value of the kitchen check that you have already paid yourself.