Tried to use money off voucher as instructed on le...

Tried to use money off voucher as instructed on leaflet posted through our door, but they refused to honour it saying the printers made an error stating book online then present on arrival. It is only valid for walk ins! I did try to ring to clarify but there was an issue with the phones. Girl at the desk unhelpful and pretty rude to be honest, almost as though this was a recurrent complaint...
All bowls are in bays so need to ask other groups if you need other weights/ finger sizes.
No coffee from bar and the machine I was directed too didn't work.