fatimah steffanoff

Review of MileOne Heritage Hyundai Towso...

I was initially drawn to Heritage because although...

I was initially drawn to Heritage because although I'd been dealing exclusively with Antwerpen Catonsville for over 6 years and several brand new cars they had been dishonest, always played good cop/ bad cop sales approach and this time tried to bait & switch a new car without the features I paid for to get the color I wanted. Last straw. So I went to see what Heritage would offer.

I had looked at their inventory online, so when I arrived I found out I was already assigned to Tom - nice! And he showed his no BS sales approach from the start. LISTENED to what I wanted. Made EFFORTS to find one. And ultimately worked to GET ME what I wanted for the price I wanted!!!!

His Finacial Director Garrett was also direct, helpful, never played the game "can you at least put down....?" Or the double team "Garrett wont let me sell it for..." etc etc etc.

They were legit, to the point, no games, worked to get my numbers on the car I wanted, brought it from another location, etc. etc etc. They also explained everything in great detail with patience.

Polite. Professional. Great deal. THEY EARNED THIS NEW CUSTOMER!!!