I DO NOT TRUST, RESPECT, OR RECOMMEND BUYING A CAR...

I DO NOT TRUST, RESPECT, OR RECOMMEND BUYING A CAR FROM DAVE HALLMAN!!!
Service department is TERRIBLE!!!

They do an excellent job at selling you the car, but when you actually need their assistance, via the Service Department, it is a totally different story.

When contacting their Service Department, you are often greeted by a rude, short-mannered, "what's-your-problem-now" women on the phone. Although in recent years, she has been better with her attitude, she still isn't very helpful or as friendly as you'd expect.

Dead Battery #1
My car died after 3 years of owning it and I needed to get towed to the dealership. I was in my car when all of the electronics flickered and then my car shut off. It wouldn't turn back on and I, or the tow company, could not jump my car back into power. When I called their service department, I was transferred 4 times (back and forth to the same people twice), they told me I could bring the car in and it would take a day or two to look at the vehicle (not a big deal). It was close to their closing time and I asked since they were holding my car overnight if they had a rental car I could use to get to work. They simple said they did not (apparently they only have two) and "I'm sorry, but there is nothing we can do for you." I was surprised by that response and after some unnecessary arguing, he said he would be able to work on it first thing in the morning; which they did. I appreciated that gesture. Turns out, the battery died and it was replaced under warranty.

Dead Battery #2
10 months after they replaced my battery, my car died again. It did the same thing as before, where none of the the electronic mechanisms would work (i.e. remote unlocks, engine turn, no lights, etc.). I tried to jump it and it still didn't work, so I needed to get towed back to the dealership. When the tow truck arrived, he tried to jump it to no avail. I called the dealership to let them know what was wrong with my car. The gentleman told me, "If it is the battery, you would be charged full price for a new battery because it is no longer under warranty." This didn't make sense to me because they were the ones who put this "new" battery in less than a year ago. What battery fails after less than a year?!

1) If it is the battery, they should be responsible for putting in a faulty battery, not me.
2) If it's something electrical, then they should investigate more into the car to find what's draining the source.

On the phone, I asked if he could do an electrical diagnosis on the car and he said that he would need to charge me for that!

Long story short, and as a witness was next to me listening to the phone call, the service associate, JAMIN SMITH, was INCREDIBLY RUDE to me and flat out UNPROFESSIONAL! I ended up calling corporate on him, stating the distasteful remarks he called me and how they were "handling" my services. Corporate admitted that he should not have said those things and they should do a complementary diagnostics on the car. The battery was replaced again, with no unusual findings in the electrical diagnostics they "claim" they did.

*Now, prior to having my car towed (the 2nd time), I unplugged the horn to see if that was draining my battery. When I received the car back, the horn was still unplugged. So, how could he have done a "thorough diagnostics," when the unplugged horn was still unhooked?

I DO NOT TRUST, RESPECT, OR RECOMMEND BUYING A CAR FROM DAVE HALLMAN!!!!! Although their Sales Department works well with you, their Service Department is by far the WORST, with NO PROFESSIONALISM, and NOT WILLING to provide quality service to its customers!!! Unacceptable.