Darleen Houk

Review of MGM Resorts International (Gol...

Reservations was great but Dad was also checked in...

Reservations was great but Dad was also checked in early got to the room or room number was 1727 and everything was going great my niece got a piece of glass in her foot we had no paper to write on in the room nothing to show us where the places to eat in there were the remote didn't work for the TV. Upon checkout I was letting them know what was going on the lady asked if I follow agent report I'll let her know I did not due to the fact I didn't know who to fill out with and she was like well there was a problem there and I was like well I have a cell phone I don't think about those phones and she was really rude and I said okay well I do a lot of stuff with Google Map and your elevators had coffee stains all over the hallway and going down the hallways to the room we're staying and I said you really don't want people to look at your place like a dump and and I really don't think she liked what I had to say at that point she got a little snooty and I left." horrible experience" makes you want to play games for other hotels instead of theirs.