Q

The service was warm and quick as we were welcomed...

The service was warm and quick as we were welcomed by Michael at the front desk with some house-made chocolate chip cookies at check-in. The process took under 5 minutes. He even called us after we got into our room just to be sure we were satisfied with the room. The bed was cozy and pretty comfortable. The room was alright as it was on the first floor. The wifi and parking were all free. However, we noticed and wondered how the carpet did not live up with the quality of Hilton. There were many stains and dirty-looking spots on the carpet that can be visually noticed with naked eyes. And the answer arrived pretty quickly. When we were in our room completely, there was a group of people trying to enter the room. They stood there in about 3 or 4 minutes. They even had the door key to open and nearly opened the door. We were pretty anxious and scared since they would have been able to enter the room if we had not locked the door with the door security guard. We called the reception right after they left and found out that was probably the sales team trying to show the room to their potential guests. However, not only that, the next morning, the door was knocked twice, about half to full hour between each. I did not know who had knocked on the door, but we were very dissatisfied with the disturbances.

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