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We arrived on Thursday evening and were assigned a...

We arrived on Thursday evening and were assigned a room...after a very long walk to the far end of the hotel (the elevators are not conveniently placed and no instruction was given by the desk) we arrived and our room and found that it had not been clean...right down to the pee still in the toilet (in addition to the unmade beds and general room disarray). We called the desk: their solution, maybe we could stay there anyway?! We were informed that they did not think anyone was available to make up the room. We returned to the front desk and ultimately were assigned another room (BTW, at this same time there was another 'guest' demanding service and said he had been waiting over an hour). When we asked for a comp of some sort, the gal at the desk said no, because we were now 'in the right room.' ?!?We trekked back through the entire hotel to the far reaches and, low and behold, were now in the room next door to the first one. While trekking through the hallways, we notices dirt everywhere...it was obvious a vacuum had not been used for some time. We discussed reporting this to the manager and realized that the management MUST be aware of the deplorable condition of their facility as well as the totally disinterested attitude of the staff. We felt that had we read a recent on-line honest post, that we would have simply gone across the street to the Montego Bay (which appeared to be clean and well tended - we chose to go there to dine - I mean, if the condition of the hallways was any indication, I would hate to see what the kitchens looked like!). Good luck when staying in Wendover, in addition to Montego Bay, we would certainly consider the Peppermill as well. BUT never again will we stay at the Nugget.

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