Terrible customer service. I would leave zero star...

Terrible customer service. I would leave zero stars but it s not an option. This less than honorable business fulfilled an order and sent a tracking number to Amazon. We waited patiently for 2+ weeks for it to arrive but the shipping date kept changing. We tried to reach out to them via phone but we re hung up on by one rude sales rep, they also won t return messages through Amazon. What a horrible business with terrible customer service. I would not recommend Jacks Small Engines to my worst enemy. Shame on you all.

Updated - Maybe you missed the part about the rude customer service representative who hung up on me? Maybe you missed the point you sent tracking information for a cancelled order? Shame on your worthless excuses. You ve lost acustomer for life and hopefully many more. A simple and meaningful apology could have forgone all this of this!