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WORST dealership I have ever been to. BUYERS BEWAR...

WORST dealership I have ever been to. BUYERS BEWARE.. Purchased a 2011 Volkswagen Jetta TDI on July 11th. I had them put a new wheel on it due to there being curb rash on one of the rims. (Front drivers side to be exact.) Drove it home and it was shaking pretty bad at 70+ MPH. I brought the car to my mechanic thinking it had to be balanced because new wheel and it wasn't shaking much when I test drove it, I figured maybe it just didn't get balanced. My mechanic showed me that all 4 tires were weather worn, cupped on the inside tread, and the rear passenger side tire was actually separating from the rim. NOW you would think this would've been noticed by the techs at the shop when the car was on the lift getting the new wheel put on but apparently not. I did not see this because the inside tread is covered by the fenders, but when the vehicle is on a lift its very noticeable. I called Northstar and explained everything, they said there's nothing they can do. Keep in mind they were informed of this within 2-3 weeks of me purchasing the car. I took the car back to my mechanic to have new tires put on and he informed me that ALL 4 RIMS WERE BENT. So thank you Northstar ford, for completely ruining my first time experience with you and selling me a car with MULTIPLE safety hazards. I will never be back.

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