I had several friends recommend Klapprodt and a co...

I had several friends recommend Klapprodt and a couple of their competitors. Aaron came out to my home on April 5th and promised a design in a couple of weeks. I sent an email on April 24th and then texted Aaron on April 27th. He apologized in an email on the same day and promised to have something to us by the end of the week. As of today, we still have not heard anything and have signed a contract with another pool contractor. Highly disappointed with the customer service and can only imagine how the building process would have gone.