Jay Draper

Review of Hyatt Regency Lexington

For the last two years I've stayed at the Hyatt Re...

For the last two years I've stayed at the Hyatt Regency every other month. Each stay has been above average, but I recently had a very bad experience. Upon entry, I had a bad feeling as the landscaping that is normally well kept was overgrown with weeds. I was charged for the "bed and breakfast" although the restaurant is closed. My room's shower did not drain, the toilet was running constantly, and the toilet was also stained with urine. They didn't have an engineer onsite so I was forced to change rooms.

There are too many competitive options in downtown Lexington to risk experiencing this poor quality again.