martin long

Review of Sears Holding Company

Zero stars for sure. I had a dishwasher that neede...

Zero stars for sure. I had a dishwasher that needed repair. Repairmen would never show up on correct date or time. Three attempts - all missed. When they did come out, they could not fix anything. They were called via my home warranty company AHS. I paid AHS my co-pay and AHS has statements showing they paid sears for doing nothing. After sears never repaired anything on 3 recalls, AHS finally replaced the dishwasher. Now Sears has turned me over to collections for over $150.00 when I do not owe them anything. After contacting them, they lied and told me they have no idea what I am talking about and I do not owe them anything, but they won't do anything to get collections off of me, even though I never owed Sears anything at all.