Booked this spot cause it's next to Brains 24 and ...

Booked this spot cause it's next to Brains 24 and I can get all the drunk munchies I want at the convince of also being in my hotel (not paying for room service is a bonus) HOWEVER..... I almost puked when I saw there was BED BUGS in my bed!! Ewwww!!!!! I immediately called for this and all they did was bring me fresh sheets.... are you serious? No discount or anything. Actually now that I think about it (I was a little tipsy) there wasn't even a manager on site! So obviously they do not care about the customers needs and cleanliness of staying in their hotel. They referred me to call someone named Brandon, but he never picked up my calls or returned any of my messages. Poor customer service and even more poor beds eeek!!