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Lynn Neben

3 years ago

The worst customer service ever! Order a birthday...

The worst customer service ever! Order a birthday cake on Saturday picked it up Sunday morning. It had been frosted and decorated warm. When my friend got it home the top layer had slid off the bottom layer. The cake was cracked on the top layer. Wheatfields does not give refunds nor will they replace a disaster of a cake. I was hung up on twice by Ron. When I told him I was going to bring the cake back, I was told if I did he'd call the police. I've never experienced such rude behavior in my life!

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