Have been staying at the casino/hotel a few times ...

Have been staying at the casino/hotel a few times a year for about the last 6 years. Now its under construction and all the amentities were closed. No pool, no hot tub, half the restaurants were closed. Getting from the room to the casino seemed to take forever through an obstacle course. We stayed in the worst room we have ever had up there. It must have previously been a smoking room because it smelled horrible, our bed was broken. The security guards were horrible. We get you have to take the temps and we have to wear a mask. The guard at check in was real ignorant to my husband who because of a medical its hard to wear a full mask...he will if he has too but prefers a face shield. He told him it was unacceptable and he had to wear a mask and kept shoving it in his face as my husband was trying to tell him he had one of his own he would put on... Then later on our way to our room we heard another guard yelling at a gentleman in the store using extreme profanity at the top of his lungs. This is unacceptable