The network itself does not care about customers. ...

The network itself does not care about customers. No reaction to messages, to appeals, they do not value us as clients and spit on us, our comforts are our problems, for Radisson only money. Lousy network. The hotel does not correspond to 5 stars, just a shame, poor quality of service, staff indifference, in rooms 30 degrees, the ventilation system does not work, 3 hours trying to solve the issue with the reception, just ignoring and indifference. Please pay attention to the management that it is a disgrace to your brand. After all, this is the main thing to ensure the appropriate living conditions. As a result, an open balcony and car noise. This mess. And what the temperature will be during the day, more than 40 degrees and is it normal. What saves hotel management? At the comfort of the guests? I consider this unacceptable for a hotel of this level.