Using these guys in business. They are too comfort...

Using these guys in business. They are too comfortable with their supply, almost cocky that they expect you to buy. Not returning phone calls, not turning up to appointments, completely unorganised. Many years back they were the leaders in their field. Today complacency has caused them to show lack of any commercial awareness of today's professional requirements. Lift your game dinosaurs. You are in the role of sales prevention.