After a hail storm, my wife and I noticed water se...

After a hail storm, my wife and I noticed water seeping through our ceiling. We contacted a roofing company to check out the damage and the roofing expert assured us that we had significant hail damage. We filed our claim with Chad Pleasant in which he sent an uneducated independent photo taker out to take photos of the damage. Chad later denied our claim saying that we had no hail damage (even though his photo taker also agreed that there was hail damage). Chad told us we had wind damage and needed to file a wind damage claim, and so we did. Chad sent the same photo taker out to snap some photos and he denied it again. Chad said the photos showed the same wind damage that was seen in an earlier inspection. The only problem with that story is that the earlier inspection that was done 2 months prior was done from the ground and these photos were taken from on top of the house. Well now I am dealing with the hassle and expense of hiring an engineer and possibly an attorney if need be all because an insurance company that I faithfully paid every year for 3 years is greedy and crooked.

PS Chad Pleasant (the secretary) is not very pleasant at all and has a very bad attitude.