Nicole

Review of Madison Social

I ve been going to Madison Social from the very be...

I ve been going to Madison Social from the very beginning. Today I went for lunchtime, the first time in about 6 months. We had a party of 8. We were sitting for 15 minutes until my friend had to approach the hostess stand to get our server. Waited another 10 minutes. I then approached the hostess stand to let them know we ve been waiting for our server to come take our order. Finally, our server came and took our orders. We ordered the BLT dip and chicken fingers for appetizers. First of all - the chicken we ordered came in an entree size when we specially asked for the appetizer. Then, the BLT dip. This used to be a staple for me at MadSo. Ours was cold and no longer served within a skillet like it used to be. Our table ordered two. The first one we got, we asked them to bring it back with it warmed. We got our second one, that one was cold too. We ended up not even wanting them to bring out the initial dip because of the frustration of it all. Once everyone got their food, one of our friends didn t get the side that they had ordered and we had to ask them for it. The Greek wraps were really bland and didn t have much taste. I was really happy with this place previously; however today I expected a great experience and it ended up being a huge disappointment for all of us. If you want people to come and have a great time, servers need to be punctual and customers should get what they asked for. Also hoping the restaurant works on the quality of the way they serve their food.