If there were a different Triumph Dealer within 10...

If there were a different Triumph Dealer within 100km, I'd use them.

As it is, because of their approach, I used a dealer in Toronto (GP Bikes mentioned in another review). Goodtime Centre would not budge on their price, nor accessories, yet would give me a 'discount on gear'. Wow. Do I look stupid? You want to extract more profit from me? I walked into buy a bike and you won't make any deal? Well, guess I'll go elsewhere, just on principle.

Experience is hit and miss, but $750 admin fee on a purchase? When you're already charging about $1K more than other dealers in Ontario?

The fact you're charging more for the same model bike (but different paint scheme than I wanted) than multiple competitors online? Nice to be able to try on jackets and helmets and just pick up polish and stuff like that. Oil changes, etc.

They act like they deserve the market; they won't compete with other dealers and because of that, they lost a sale from me.

Sorry you didn't want to deal until I asked for my deposit back. Received much better service from GP bikes and would tell anyone to check with them for all things Triumph. Also there are two dealers in Montreal. Despite the distance you'll get better deals and better service elsewhere. Shop around.

I've stopped using them for winter bike storage too; they charge by the CC vice the size of the bike, which makes no sense. Why do I pay more if my form factor is smaller than others; so you drop off your bike, and then what? You're stuck. You need a second person to drive you back home or take the bus.

There ARE Competitors will come pick up your bike, from your home, at no charge and charge less for monthly storage. So ya, you're charging $100 to pick up a bike for work is bad business sense guys. Hell I had a flatbed tow truck charge me less than that once.

Ya, sorry Goodtime Centre. You're ok for oil changes and critical work. But you didn't do my alignment properly either. Bike still pulls to the side.

Your mileage may vary, there are nice staff and I have had some good experiences there, but overall, they have a corner on the market for a few brands and think people won't go elsewhere. Strongly advise you do. You won't be sorry. Shop around!