I have been a customer for many years. However, I ...

I have been a customer for many years. However, I had not ordered for pick up for a while (few months). Today, I ordered food for pickup and I was never told that I would have to pay a surcharge if I paid with Visa, which I have been doing for years at Posto!. My point is that I should have been notified on the phone that there would be a surcharge. I could have then decided whether I was willing to pay it or decide to cancel the order. While I understand that COVID-19 has compromised many business, and they are trying to recoup their losses, they must be transparent about what they do. While the amount of money is extremely small, the way it was done is not acceptable. They have lost a loyal customer for a meaningless amount of money!!!! It is the principle that is important!