R C

Review of Enagic USA Inc.

Never buy a product from Idarli, the manager of th...

Never buy a product from Idarli, the manager of the Los Angeles branch, because she has no service after receiving the money.
2019-8-15 Credit card payment, buy a bath machine
Did not receive any confirmation, even the tracking number.

2019-8-21 Call customer service staff: Marisa Reply: Our manager Idarli is in a meeting, you should pay attention to whether your goods are sent out. I can't answer when your manager can give you a reply.

2019-8-22 Request to change the mailing address and contact manager Idarli and customer service person Marisa again. no reply.

2019-8-30 Contact manager Idarli and customer service staff Marisa, after receiving the call, tell us that the manager is in a meeting.

2019-9-3 Leave a message to the manager Idarli and contact customer service staff Marisa, no reply.
2019-9-5 Leave a message to the manager Idarli and contact customer service staff Marisa, no reply.
2019-9-6 Leave a message to the manager Idarli and contact customer service staff Marisa, no reply.
2019-9-10 Leave a message to the manager Idarli and contact customer service staff Marisa, no reply.
2019-9-12 Leave a message to the manager Idarli and contact customer service staff Marisa, no reply.
2019-9-18 Leave a message to the manager Idarli and contact customer service staff Marisa, no reply.

No matter how you contact the manager of the Los Angeles branch, idarli, email and phone message. You will never get a reply, even after I ask for a replacement mailing address, tell me that the machine has been sold to another customer.

Their answer is always: Manager Idarli is in a meeting, only she can handle it. I don't know when she will call you.

Until now, we have not received any response from Idarli, the Los Angeles branch manager. How can a company that does not have a service but advertises itself as an international brand believe?