Roberta Meneken

Review of Breville USA

I purchased a Breville Tea Maker at Macy's, it sto...

I purchased a Breville Tea Maker at Macy's, it stopped working after 8 months. Breville shipped me a new one, charged my credit card $123. I shipped/returned it to them August 11, 2017 Breville acknowledges receiving it. It is now August 28th and I continue to wait for the credit to my Visa credit card. It's been 2 weeks! $229 for a tea maker and you would think after the work their Marketing Department goes through to bring a product to Market, Finance/Customer Service could do their part and support it. Vacations aside, Breville needs to look at their Finance Department and see why they are not supporting Marketing efforts!