Cliff Yankovich

Review of Toyota of Grand Rapids

My wife was the first one to deal with Darren Harr...

My wife was the first one to deal with Darren Harrold at this dealership. She does NOT like cars salespeople or car dealerships as a rule. Darren broke that rule. He was full of information, answered her questions but did not fit the mold of a pushy salesman trying to sock it to the customer. She was so happy that I went in a year or so later - same experience for me.
I just got my 2nd car from Darren - I would highly recommend him to anyone looking to buy a car. He actually gave me a heads up on a Toyota program with incentives that has me driving a brand new 2015 Prius 2 for LESS $$ than my 2012 Prius C. Newer, bigger car for less money - thanks Darren.
Also very happy with their service department - had them do all the service on my 2012 and have never had anything less than friendly, professional treatment. Five Stars.