I have been coming to Paul Mitchell for the past 1...

I have been coming to Paul Mitchell for the past 15 years or as long as it's been open. I found that trying to do all the services in one visit is too much for the stylist. Everyone is different and works at different paces especially if you have difficult hair to cut as I do! I have very long thick hair. It takes a while to cut and style. So I have learned that going in for a cut is separate that way I get a great cut and a style.
I come in for a color and then I get a free wash and style.
Or a highlight and then a wash and style.
The stylist will try very hard to please you and yes some wash better than others and they do sometimes forget to get throughly under my neck and I just remind them to please reach that spot it seems dry or still has shampoo in that area. But the massage is the best if you remind them to take their time.
Remember Don't come to the salon if you're in a hurry, that can stress your stylist, come for the experience and to help them learn and of what to expect from you.
Be patient and enjoy the pampering.