Danielle Jade

Review of Thorneycroft Solicitors

The absolute worst solicitors to exist, they re ab...

The absolute worst solicitors to exist, they re absolutely useless. They don t leave notes on accounts, which I m sure in line with GDPR is a must, I work as a customer services team leader and honestly don t understand how this place is still operating, you d expect them to stay in line with these kinds of things being a professional company.
They say they ll call you back but won t, say they ll leave a note on your account but don t.
Liability was established 6 months ago which they confirmed to me in writing but they still to this day tell my passenger that they re unsure on the stance on liability and are taking the case to court and don t have driver details which were provided to them in writing nearly a year ago? Pull your fingers out, re- tar-ds.

Incompetent the lot of them, and the receptionist is rude beyond belief. Absolutely appalling company.