PROS: Staff is friendly and usually punctual. They...

PROS: Staff is friendly and usually punctual. They are immediately responsive via email and other on-line mediums such as the patient-portal. They have an ideal location and excellent hours of availability. Also, their lobby is great because it has phone chargers, filtered water, and free snacks.

CONS: Some of the medical staff, (though they do good work), definitely come off as high-pressure sales people who try to upsell you on medical services such as additional blood panels, therapy, and referrals to heart specialists, even when you just go there for a routine check-up. I realize that this is the result of their bosses pressuring them to increase revenue, but it does make a patient feel like a dollar sign rather than a person.